BryanTheCellPhoneGuy: The YouTube Channel

YouTube

Two big changes have happened in the last little while with BryanTheCellPhoneGuy. First we are excited to announce the launch of our YouTube Channel,

 http://tinyurl.com/pdsgnp7 

And second is the launch of our custom corporate training video service. 25 years and thousands of Smartphones in the business have led to the realization that many people struggle to learn how to use their new phones. We also see a large number of companies that have users spread out all over the province or are on shift work. Both of these scenarios lead to difficulties in traditional training methods. Enter the training videos. With this approach you can order a series of videos tailored specifically to your individual needs. Take a look at the channel and you will see a series that was prepared for a client with over 1000 employees spread out all over Western Canada. New videos are added as the training progresses and can be uploaded in as little as a few hours. So far over 8,000 people have viewed and benefited from the videos.

Small and large companies can be accommodated and pricing is very reasonable. Please contact me if you have any questions.

Samsung Note 5: Beauty,Performance And Two More Reasons Not To Buy An iPhone 6 Plus

Samsung_Galaxy_Note_5_Medium_Black_enThe Samsung Note series is now in it’s fifth iteration and it just keeps getting better. Those of you who have used the Note 3 or 4 will notice that many things are similar so your learning curve will be short and sweet. Size wise it is very similar to the previous versions with a 5.7″ screen, ( the iPhone 6+ is 5.5). There are really only two serious players in the Phablet arena, Samsung and Apple. Let’s take a look at the top 4 things that make the Note 5 a clear winner over the 6 Plus

Beauty:
 Gone is the faux leather back panel from the Note 4 and in it’s place is the same glass rear panel that the S6 has. This gives the device a premium feel. The fit and finish is excellent as we have come to expect from Samsung. The rear panel has a slight curve that makes it fit better in your hand. The camera and display are the same as the S6. The quality of the screen and the pictures are superb. Quad HD resolution, 16 MP camera with optical image stabilization and Super Amoled display will keep even the pickiest photographer happy.

Performance:
Running a device like this requires a top notch set of components. The Quad Core 1.5 GHz and Quad Core 2.1 GHz processors team up to offer unsurpassed performance. You wont be troubled by lag time even when using the split screen, multi app function. Samsung has taken a bit of heat for it’s decision to stop offering expandable memory but there is logic here.In the past you could take an excellent phone like the S5 and add up to 128 GB of micro sd memory. Seems like a good idea but the problem was that people would buy cheap memory cards and then be disappointed with the phone’s performance. Memory cards have four different speed classifications, 2,4,8 and 10. If you want to shoot HD video you need at least an 8 and preferably a 10. With the new system Samsung can control the quality of the memory and put an end to people buying a 2 and then thinking that the phone is low quality. For most people 32GB seems adequate and if you are going to carry that much of your life around in a portable device it better be backed up somewhere anyway.

S Pen:

The S Pen is what truly sets this device apart from all others. While some people will just use it as a replacement for you finger there is so much more than that available.  Here are a few of it’s best features:
Scroll Capture:
If you need to capture more than just a small blip from a web page, Scroll Capture lets you keep going, capturing an entire web page for later editing or viewing.
Screen Write:
Ever wanted to just make a quick note without unlocking the phone and opening a notepad program? Now you can. Simply pop out the spring loaded S Pen and write on the black screen.
Air Command:
By hovering the pen on the screen and pressing the button a small menu appears allowing you short cuts to five preprogrammed features. This is the same functionality that has been around since Note 1. The difference with the Note 5 is that you can customize these to include third party apps that you have downloaded.
Penmanship and Design:
The real life feel of the S Pen make sit as comfortable to use as a real pen. PDF annotation allows you to write on or sign PDF documents. Removing the S Pen also is improved from the Note 4. Simply push gently on the head of the pen and the spring loaded device ejects so it can be easily grasped.

Value:
The Note 5 is set to release in Canada on August 21. It is expected to show in Black only and be a 32GB model with an anticipated price at launch of $350. This is a full $120 less than the 16 GB iPhone 6 Plus. As we all know 16 GB is not enough and Apple chose not to make a 32GB phone. To get a reasonable storage capacity with Apple you have to go up another $100. Suddenly the better camera, faster speed, newer (and S Pen equipped) Note 5 really stands out.

Smartphone Anxiety Syndrome. Four Things You Need To Know.

If you have recently been thinking of upgrading your old Smartphone or are one of the few who are still clinging desperately to your trusty flip phone, Smartphone Anxiety Syndrome (SAS) can be a real issue for you. Maybe you are happy with just making phone calls. Maybe the thought of paying $75 -$100 per month for communication just doesn’t fit your lifestyle right now. Or what if your employer has handed out the new devices and it is not what you are used to using. How are you supposed to get comfortable with a hand held device that has more computing power than the first space shuttle? Here are the top four things that you need to know:

1) The phone is capable of more things than you will ever need.
There is no need to think that you have to master the  phone. It is there to help you, not intimidate you. If all you need to do right now is make phone calls, send texts and log in to your Facebook page, that is just fine. I carried a Blackberry for years and never once felt the need to sign up for Blackberry Messenger. Start small and gradually add things to your repertoire as they become necessary.

2) Know where to get help if you need it.
If you have a Telus phone, Check out this link:

 http://www.telus.com/en/ab/get-help/learning-centre/support.do 

In Edmonton alone Telus has 14 Learning Centres. Places that you can go and sit down, one on one with an instructor and learn what you need to learn. In the old days phones came with a written manual that nobody read. These days on-line manuals are available for all phones but some can be up to 300 pages or more and appear to be written by engineers for engineers. Sitting down with a trainer is a far more useful and customizable experience. There is no charge for this service and group session can also be arranged for your entire team.

If you have a specific phone in mind and need help right away use this link:

http://www.telus.com/en/ab/mobility/catalog/

Simply select the phone you like, double click and on the next screen select “Get help with this device”.  A tutorial will appear that will help you answer most general questions.

 

3) Google and YouTube are your new best friends.   
Google is the world’s largest search engine and YouTube is number two. Both are invaluable sources of information. If you learn best by reading use Google. If you are a visual person use YouTube. It couldn’t be easier to use.

For example if I type “Samsung S6 tutorial” into Google I get 1,900,000 hits.  There are videos, reviews, specifications and pretty much anything else that you would ever want to know about your new phone. Get as specific as you need to. Type in “Setting up email on Samsung S6” and the answer appears. Not all the information is what you are looking for. Some of the videos are very amateur and sometimes the instructions apply to a version of the phone not available in Canada. If you don’t find exactly what you need simply try again.

4) Buy Apple Care if you have an Apple device.

Apple Care is a two year warranty and support package that is available for all Apple products. It provides you with one year of unlimited incident tech support, 12 hours a day, seven days a week. Apple Care reps are very knowledgeable and efficient in solving issues.

Random Thoughts:  

The best way to learn is to play with the device. The worst thing that can happen is that you mess it up and have to do a Master Reset and try again. Start off with the basics. Set up your email, load your contacts, download your favourite apps and play with the ring tones. Back up your information.  It doesn’t matter if you back up to a cloud service or to your computer. Back up your information. Few things cause more SAS symptoms than losing your phone and then realizing that you forgot to back up and all your stuff is gone. Enjoy your phone, but always remember, it works for you, you don’t work for it.

 

 

Blackberry Leap: The Next Big Thing in the Corporate World

Blackberry Leap

Blackberry Leap

Many people continue to think of Blackberry as a thing of the past, writing them off as just another victim of the times. While they have had their struggles, this proud Canadian company appears to have weathered the storm and is firmly back on the road to once again being a substantial player in the wireless world.

The secret to it’s future lies not in trying to emulate the consumer world dominated by Apple and Samsung, but to focus on it key strengths, security, software and mobile device management platforms. Blackberry has always been, and will continue to be the gold standard for wireless security and IT control. This is proven by the joint venture between Samsung Knox and Blackberry to roll out a MDM platform that corporations can use to control all their wireless devices regardless of manufacture.  While they continue to control this market , they are also producing a series of well thought out, workhorse devices that fit perfectly into their vision of what that niche needs. The Passport, the Classic and now the Leap.

The leap is the latest Smartphone in the line up. Here is a quick look at the specs for this new Smartphone:

  • 5″ HD touch display
  • 8 MP rear camera
  • 16 GB internal storage (expandable to 128GB)
  • 25 hrs of battery life (2800 mAH)
  • Qualcomm 1.5 GHz processor
  •  BB10 OS with Blackberry Blend and Link

From and ergonomic user experience point of view I found the touch screen to be as responsive as expected. The clarity is excellent and the responsiveness equal to what I found on the Passport. The size is almost identical to a Galaxy S5 and the fit and finish are excellent.

It is important to see this device for what it is meant to be. If you are looking for a device for your company environment , have concerns about security and privacy, need IT controls and policies as well as a device that respects the budget, this could be the perfect device for you. With the addition of 200,000 Android apps and the ability to completely separate the business side and the personal side of the device, this could be the answer that your company needs.

Take a closer look at the device by dropping by a retailer or have your Corporate Rep come by to show you. I think that you will be pleasantly surprised.

As always if you have comments or suggestion please subscribe to the blog or contact me directly.